Regulations of the loyalty program in «SVMOSCOW» Boutique


1. Terms and definitions


1.1 "Organizer" - Limited Liability Company "SVMOSCOW INC". Legal address: 17 State Street, Suite 320 New York, NY 10004. Hereinafter referred to as the "Seller". Public offer on the conditions of participation in the loyalty program is published.


1.2 "Site" - www.svmoscow.com
1.3 “Online store” is an online store that is available at www.svmoscow.com website.


1.4 “Loyalty Program” is a cumulative system of discounts that allows one to accumulate and spend a discount at the Online store.


1.5 “Program Participant” is any individual who has accepted these terms of participation in the Loyalty Program, who has purchased the “Goods” in the “Online Store” - hereinafter referred to as the “Customer”.


1.6 "Invoice" is a Participant’s account that reflects the information about purchases at the Organizer's outlets, the discount assessments and write-offs.


1.7 "Personal Account" is a personal section on the Site that allows you to track information about the status of the Invoice and Orders.


1.8 "Order" is a Customer request placed via the Online store to purchase and get delivered the Goods selected by the Customer through the online store and provided to the Seller via the Internet (the electronic form placed on the Site).


1.9 "Goods that are part of the Promotion" (hereinafter the Goods) are items participating in the Promotion, that were specified in paragraph 2.5 of these Regulations.


1.10 Present offer is a public offer for the participation of individuals in the Loyalty Program that is on the Organizer's website at:


https://www.svmoscow.com Present offer is considered approved from the moment of customer acceptance. The Organizer and the Program Participant acknowledge that the acceptance of the offer is considered such


once the individual has committed one of the following acts:
- A link to this offer is available in the personal account of the Loyalty Program Participant.


2. General Terms and Conditions


2.1 Present Offer defines the conditions for participation in the Loyalty Program, obtaining and usage of a cumulative discount.


2.2 The discount is valid for purchasing Goods in the Organizer's outlets.


2.3 You must be an authorized user in order to become the Participant of the Program.


2.4 The discount can be accrued only for the one individual and serves to personify the Program Participant with identification by the full name, phone number and email specified by the Program Participant while registering on the Website.


2.5 Products participating in the loyalty program are set by the organizer. A complete list of goods, participation in the loyalty program, as well as a list of exceptions can be clarified with the organizer


2.6 The Customer can register in the Program only once.


2.7 By joining the Program, the Participant gives his consent to the Organizer to process his personal data, including the collection, storage, clarification, usage, distribution, blocking, destruction of data, as well as consent to the use of one's personal data to promote the goods and for works and services by the Organizer of the


Program directly using telecommunication means (e-mail, phone, including the SMS-mailing). Participant also agrees to transfer his personal data to all retail outlets listed in this Offer.


3. Registration in the program and activation


3.1 Registration is carried through the Site when making the first purchase.


4. Participant identification


4.1 Cardholder identification is carried out with the phone number, the e-mail and a full name provided during the registration.


5. Discount levels and terms of use


5.1 There are 3 levels of discounts in the Loyalty Program.


5.2 Each level has its own scheme for calculating the interest and moving to the next level specified with the present Offer.


5.3 5%




-  A 5% discount level provides a relevant discount in case of purchasing goods at the Organizer's outlets.




-  The discount is provided for making purchases with a total amount of 1000 usd.




-  In the case the amount of purchases does not reach 1. 000 usd within 12 months from the moment of the


current level discount, then the discount is canceled.




-  The next bonus level promotion occurs automatically.


5.4 10%




-  A 10% discount level provides a relevant discount in case of purchasing goods at the Organizer's outlets.




-  The discount is provided for making purchases with a total amount of 7.000 usd.




-  In the case the amount of purchases does not reach 7.000 usd within 12 months from the moment of the


current level discount, then the discount is reduced to 5%.




-  The next bonus level promotion occurs automatically.


5.5 15%




-  A 15% discount level provides a relevant discount in case of purchasing goods at the Organizer's outlets.




-  The discount is provided for making purchases with a total amount of 10.000 usd.




-  In the case the amount of purchases does not reach 10.000 usd within 12 months from the moment of the


current level discount, then the discount is reduced to 10%.




-  The next bonus level promotion occurs automatically.


5.6 The bonus level promotion may take up to 1 to 2 working days.
5.7 The discount does not sum up with the "Sale" category Goods.
5.8 The discount is not cumulative with additional promotions taking place on the Site.




6. Return of the Goods and savings write offs.


6.1 The exchange and return of goods that were purchased using the Card are carried out according the return policy - https://svmoscow.com/information/return/


6.2 In the event of a full or partial return of the item the Participant’s Invoice will be updated according to the refund.



6.3 The Program Organizer has the right to unilaterally write off savings from the Participant's Invoice if the savings were credited to the Invoice by mistake. In this case, the Organizer deducts savings from the Account in an amount equal to the erroneously credited amount of savings.


6.4 If the Program Participant has committed bad-faith actions in relation to the Program Organizer or Customers, the Program Organizer has the right to unilaterally write off all savings without the Program Participant's consent.






Please call us for immediate answers to questions regarding orders and shipping. +1 (917) 722-59-71 info@svmoscow.com
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